FAQ

FREQUENTLY ASKED QUESTIONS

What is your processing time?  
All orders are processed within 1–3 business days.

How long does shipping take?  
Standard — 3–5 business days  
Priority — 2–3 business days  
Express — 1–2 business days  

Do you offer returns or exchanges?  
All sales are final. Due to the nature of our products and limited drops, we do not offer returns or exchanges.

What if my order arrives damaged or incorrect?  
If your item arrives damaged or incorrect, contact us within 48 hours of delivery and we will assist you.

How can I track my order?  
Once your order ships, you will receive a confirmation email with tracking information.

Can I change or cancel my order?  
Orders cannot be changed or canceled once placed. Please ensure all details are correct at checkout.

How can I contact you?  
For any inquiries, contact: LUKYACE2025@GMAIL.COM